Refund Policy

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy. 

Cul7ivate is committed to customer satisfaction while maintaining the integrity of our products and brand. By completing a purchase through our website, you agree to the terms of this Refund & Exchange Policy.

Exchanges Only

    •    Cul7ivate offers exchanges only and does not issue monetary refunds under any circumstances.

    •    Exchanges must be requested within seven (7) calendar days of the confirmed delivery date.

    •    All returned items must be in their original condition, unworn, unwashed, free of odors or stains, and with all original tags and packaging intact.

    •    Customers are responsible for all return shipping costs. Cul7ivate will cover the cost of shipping the replacement item one (1) time per order as a courtesy.

    •    Exchanges are subject to product availability. If the requested size or style is unavailable, Cul7ivate will issue store credit in lieu of an exchange.

Non-Exchangeable Items

The following items are final sale and not eligible for exchange or store credit:

    •    Sale or clearance merchandise

    •    Customized, made-to-order, or special-order items

    •    Accessories, including but not limited to hats, jewelry, and undergarments

Process for Exchanges

    1.    Submit an exchange request by contacting [insert official Cul7ivate email address] within seven (7) calendar days of delivery, providing your order number and reason for the exchange.

    2.    Once your request is reviewed, Cul7ivate will provide return instructions. Items sent back without prior authorization will not be accepted.

    3.    Upon receipt and inspection of the returned item, Cul7ivate will process the exchange or issue store credit within five (5) to seven (7) business days.

No Refunds

    •    Cul7ivate does not provide refunds to the original form of payment. All sales are considered final.

    •    Store credit or exchange constitutes the sole remedy available to the purchaser in the event of dissatisfaction, subject to the terms of this Policy.

Contact Information

For all inquiries regarding this Policy, please contact:

Cul7ivate Customer Service

Email: [insert email address]

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much much more.